Support Center
Get help with StudyVerse - Your ultimate study companion. Find answers to common questions, troubleshooting guides, and contact our support team.
How Can We Help?
📱 App Issues
Having trouble with the app? Get help with crashes, login issues, sync problems, and other technical difficulties.
Get Technical Support →💳 Subscription Help
Questions about your premium subscription? Need help with billing, upgrades, or subscription management?
Subscription Support →🎯 Feature Questions
Learn how to use StudyVerse features like AI generation, speaking drills, streak tracking, and study modes.
View FAQ →💡 Feedback & Suggestions
Have ideas for improving StudyVerse? Found a bug? We'd love to hear from you!
Send Feedback →Frequently Asked Questions
How do I create flashcards with AI?
+To create AI-powered flashcards, go to the Create tab, enter your subject or topic, and tap "Generate with AI". Our AI will create personalized flashcards, study notes, and quizzes based on your input.
What is StudyVerse Premium?
+StudyVerse Premium unlocks unlimited AI generation, advanced features, priority support, and removes all usage limits. You can upgrade anytime through the app or our website.
How does the streak system work?
+The streak system tracks your daily study activity. Complete 3 different study activities (flashcards, games, speaking drills) each day to maintain your streak and unlock achievements.
Can I use StudyVerse offline?
+Yes! Once you've created or downloaded flashcard sets, you can study offline. However, AI generation and sync features require an internet connection.
How do I restore my purchases?
+Go to Settings > Membership > Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.
What study modes are available?
+StudyVerse offers multiple study modes: Traditional Flashcards, Word Reveal, Quick Pick, Matching Games, Speaking Drills, and Context Master. Each mode is designed to enhance different aspects of learning.
How do I sync my data across devices?
+Your data automatically syncs when you're signed in with your account. Make sure you're connected to the internet and signed in with the same account on all devices.
Can I import flashcards from other apps?
+Currently, StudyVerse supports importing via CSV files and manual entry. We're working on additional import options for popular flashcard formats.
Contact Support
Get in Touch
Can't find what you're looking for? Our support team is here to help you with any questions or issues you might have.
Email Support
Response Time
We typically respond within 24-48 hours during business days.
App Information
Version: 1.1.0
Platform: iOS
Developer: StudyVerse Team
Before Contacting Us
Please include:
- Your device model and iOS version
- App version (found in Settings)
- Detailed description of the issue
- Steps to reproduce the problem